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making payments agreed to. See section 4410-5 Child Care Assistance Program Debarment.

4410-3 B. ADJUSTING, SUSPENDING, OR ENDING PAYMENTS AND/OR COLLECTION ACTIONS The CCPO Eligibility and Benefits Staff may determine the amount of a monthly payment can be adjusted, payments suspended and/or collection actions ended. 1. Adjust or Suspend Payments The BIRU will allow a family or provider to repay a monthly amount that is less than the agreed upon amount for a period of up to three (3) months or suspend payments for a period of up to three (3) months only if it is determined the family would suffer an extreme hardship if required to make the agreed upon payment.

If a family or provider reports to the BIRU a hardship, the BIRU will request financial verification, as needed, in order to determine whether or not the minimum payment amount is a hardship.

The BIRU will: a. Document their rationale and adjustment amount and/or timeframe in the family’s or provider’s claim case and issue a Child Care Assistance Overpayment Hardship Determination Notice to the family or provider;

b. Send a copy of the Child Care Assistance Overpayment Hardship Determination Notice to the CCAP Policy mailbox at DPACCP@alaska.gov; and

c. Save a copy of the Child Care Assistance OverpaymentHardship Determination Notice in the family’s or provider’s file in the BIRU share point site.

CCPO Eligibility and Benefits Staff will: d. Document the information in a case note in the family’sor provider’s ICCIS case; and

e. Save the notice in the electronic Incorrect Payment (IP)file.

2. End Collection Action