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g. Issue a Paid in Full Notice to the provider with a copy to the Designee and CCPO Accounting Staff and document in an ICCIS case note when it is identified the underpayment has been repaid;

h. Scan and save a copy of the Paid in Full Notice in theprovider’s electronic IP folder; and

i. Update the applicable fiscal year’s IP tracking spreadsheetand remove the provider’s information from the Combined Claim Tracking spreadsheet. 4. CCPO Accounting Staff will: a. Process a supplemental payment to the provider throughthe Payment Options screen in ICCIS for the identified month(s) and amount specified in the letter;

b. Issue a Child Care Assistance Provider Request for Payment – Incorrect Payment Adjustment Notice to the provider identifying the additional payment is for the established underpayment;

c. Document the supplemental payment in an ICCIS case note in the provider’s case with the math showing the balance, if any, after each payment is made when multiple payments are needed;

d. Attach a copy of the Notice of Underpayment-Provider tothe provider’s Request for Payment CC78 used to process the supplemental payment;

e. Forward a copy of the notices issued by the CCPO to the Designee to maintain in the provider’s hard copy case file; and

f. Notify the CCPO Eligibility and Benefits Staff when the underpayment has beensatisfied.

4410-3 RECOUPMENT OF AN OVERPAYMENT If a family, provider, or family using In-home care disputes the overpayment determination and requests a hearing, no recoupment actions are to be taken until a hearing decision is issued.