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family’s ICCIS case and adjusted, following the above procedure, if the family participates again. The CCPO will set an ICCIS alert on the family’s case “IP Underpay contact the CCPO”.

4410-2 C. UNDERPAYMENT TO APROVIDER When an IP review results in a determination of an underpayment to the provider it can only be processed if the provider’s VCN is still active in IRIS. When the provider’s CCAP participation has ended and their VCN is inactivated the CCPO Eligibility and Benefits Staff will document the findings in an ICCIS case note using subject heading: IP Underpay contact the CCPO. An alert is also set using IP contact CCPO. If the provider reapplies and is determined eligible, the underpayment will be processed.

When the child care provider’s VCN is active a Notice of Underpayment – Provider is issued advising the underpayment will be processed through a supplemental payment.

1. CCPO Eligibility and Benefits Staff will: a. Issue a Notice of Underpayment-Provider to the provider advising them of an underpayment, and payment will bemade by the CCAP as a supplemental payment for the identified month(s);

b. Save a signed copy of the Notice of Underpayment-Provider in the provider’s electronic IP folder;

c. Enter an ICCIS case note using subject heading: IP With Merit– Underpayment – Supplemental. The body of the case note includes the date the Payment Preliminary Review Form CC17 was submitted, a synopsis of findings and details of how the underpayment is to be satisfied;

d. Update the fiscal year’s IP tracking spreadsheet;

e. Enter the provider’s information into the Combined Claim Tracking spreadsheet for monitoring;

f. Forward a copy of the Notice of Underpayment-Provider tothe CCPO Accounting Staff for the supplemental processing;