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4380-1 TIMEFRAMES FOR SUBMISSION OF REQUEST FOR PAYMENT Request for Payment CC78 form(s) cannot be processed until after the last day of the service month. The service month is the month child care services were provided. Submissions received during the service month, for the service month, are not held and must be returned to the provider unpaid by issuing a Child Care Assistance Provider Request for Payment - Denied Notice identifying the request was submitted prior to the end of the service month. The action is case noted using the subject heading: MM/YYYY CCA-Request for Pay Denied. The body of the case note includes information explaining why the submission is being denied and option available for resubmission.

Request for Payment Form(s) CC78 must be postmarked or received on or before the last day of the month immediately following the service month in which child care services were provided. When the last day of the month following the service month falls on a Saturday, Sunday, or holiday and the Request for Payment Form(s) CC78 are retrieved from a drop box, it is date stamped received with Friday’s date or the most recent business day and the submission is considered to have been received timely.

For example: A provider cared for children March 1st – 31st. The Request for Payment CC78 must be submitted anytime between April 1 and close of business April 30th.

If the Child Care Program Office (CCPO) Accounting Staff determines a Request for Payment CC78 is incorrect or incomplete, the CCPO Accounting Staff will attempt to contact the provider to obtain the needed information. If unable to speak with the provider the attempted contact is case noted and the Child Care Assistance Provider Request for Payment – Returned Unpaid Notice is issued identifyingthe incorrect information and the options available forresubmission.

When the incomplete or incorrect information is child specific, all other children included on the Request for Payment CC78 will be processed for payment. The CCPO Accounting Staff will contact the provider to obtain the incomplete or incorrect information regarding the child(ren). If unable to speak with the provider, the attempted