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(ICCIS). The body of the case note is to include the reported change and date the change was received. Any change reported or submitted to the Designee by a provider must be accepted; date stamped received, if in writing; and as necessary, forwarded the same day or next day to the applicable entity.

All changes reported must be reviewed and acted upon within ten (10) days of receipt based on the Adverse Action Calendar, even when the only action required is to enter a case note in the provider’s case in ICCIS. All changes received require a Child Care Assistance Provider - Notice of Change to be sent to the provider acknowledging their information was received and acted upon. Some changes reported will require the submission of a new application and/or additional paperwork.

All attempts to contact and contact made with providers regarding changes are to be documented in an ICCIS case note within one (1) business day. The body of the case note includes, as applicable: subject discussed/clarified; whether or not contact was made; the phone number called; and if a message was left.

4300-1 A. TERMINATING SERVICES When a provider chooses to terminate child care services for a child a written notice must be given to the family at least ten (10) business days before services are ended. A family using an In-home caregiver must give the Designee a ten (10) business day notice when discontinuing employment of their caregiver.

A ten (10) business day notice is not required when:

1. The family is no longer eligible for CCAP participation;

2. Licensing or the CCAP has suspended or terminated the provider’s ability to operate due to an investigation alleging abuse, harm, or serious risk of harm to a child in the provider’scare;

3. A written mutual agreement is signed by the provider and the family waiving the ten (10) day notification and indicating the last day of care;and/or

4. A facility owner has multiple sites and consolidates care to a different location during specific times of the year, for examplethe holiday break.