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days based on the Adverse Action Calendar to submit an acceptable POC to the Designee. The notice is mailed to the provider with a copy of the POC they submitted with Section VII completed and signed along with a new POC with the applicable portions completed. See section 4280-2 A. Issuing a Plan of Correction. A copy of the POC submitted by the provider, the newly issued POC, and Plan of Correction - Incomplete notice are maintained in the provider’s hard copy file. The action is documented in an ICCIS case note using subject heading: POC Returned Incomplete. The Child Care Assistance Provider – End of Approval Status notice will often be mailed the same day to allow adequate notice, based on the Adverse Action Calendar, that the adverse action will occur.

If the provider contacts the Designee within two (2) business days of the message being left, and they indicate they no longer want to participate in the CCAP, the Designee will take action to end the provider’s CCAP participation per their request.

If the POC received by the Designee the second (2nd) time is determined to be incomplete, the Designee will attempt to contact the provider and explain they will be developing a POC and the corrective action to be taken by the provider. If unable to reach the provider, a message is left explaining that the POC is still incomplete and the Designee will be issuing the POC advising the provider of the corrective actions to be taken and thetimeframe to complete them. Within two (2) business days, the Designee will develop the POC and mail it to the provider along with a Plan of Correction Incomplete notice allowing the provider ten (10) days, based on the Adverse Action Calendar, to review the POC, sign and date it agreeing to adhere to the POC, and to submit to the Designee.

If the provider does not respond and does not submit an acceptable POC to the Designee by the identified due date, see section 4280-2 B. 1. No POC Submitted.

If the POC resulted from an investigation the copy of the POC submitted and the POC Returned Incomplete notice are maintained in the Investigation Red File.

Depending on the non-compliances identified, the Designee may request a follow-up on-site visit by the Licensing Staff. When a follow-up inspection is requested the Licensing Specialist will