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f. Submit the NABCS: CCPO Provider/Facility Account Form to the Background Check Program for Approved Relative or In-home providers only, requesting the provider’s case to be disabled in the New Alaska Background Check System(NABCS).

If the provider’s participation is ended without submitting a Plan of Correction addressing how they will correct the violations and the provider applies for program participation at a later date, the outstanding violations must be addressed with the provider during the interview.

2. Incomplete POC The Designee will meet with their supervisor to review and discuss the provider’s POC. When the provider’s plan needs more information, is unclear, or the action described does not meet the requirement, Designee will answer the questions, sign and date in Section VII of the POC, and forward to their supervisor for signature and date.

The receipt of the POC is documented in an ICCIS case note using subject heading: Incomplete POC Rcvd. The body of the case note identifies the item(s) addressed satisfactorily and those needing more information or clarification. Designee must attempt to contact the provider and explain what is needed.

For example, if the POC cites seven (7) regulation violations, the provider must address each violation in the applicable sections, even if the way they will address some of the violations is the same.

When contact is made with the provider, the Designee will issue the Plan of Correction – Incomplete notice and send with the original signed POC submitted by the provider and a new POC with the applicable portions completed. See section 4280-2 A. Issuing a Plan of Correction. A copy of the notice and each POC is maintained in the provider’s file.

If the Designee is unable to make contact, a message is to be left requesting a return call. If after two (2) business days the provider has not returned the call, the Designee will issue a Plan of Correction - Incomplete notice requesting the additional information or clarification. The provider must be given ten (10)