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The provider completes the POC Sections II through V describing how they have corrected or will correct the areas of non-compliance and how they will ensure they remain compliant.

Upon receipt of the provider’s POC the Designee will meet with their supervisor to review and discuss the provider’s plan to ensure all areas are completed and acceptable.

1. No POC Submitted If the provider fails to submit a POC by the due date identified and additional time has not been requested, the Designee will document in an ICCIS case note using subject heading: No POC Submitted. The Designee will attempt to make contact with the provider. If contact is made and the provider indicates they need additional time to complete the POC, it should be granted. If the Designee feels the amount of time requested is unreasonable, they are to forward the information to the PAA II for guidance.

If the Designee is unable to make contact, a message is to be left requesting a return call. If after two (2) business days, the provider has not returned the call or they indicate they no longer want to participate in the CCAP, the Designee will take action to end the provider’s CCAP participation for failing to achieve or maintain compliance with program regulations.

The Designee will: a. Issue the Child Care Assistance Provider - End of Approval Status notice citing failing to maintain program compliance. The end date included in the notice is the last day of the following month; b. Enter an Alert, due the following day, in each family’s ICCIS case notifying the family’s worker to cancel existing Child Care Assistance Authorization documents and send families a Child Care Assistance – Information Needed notice requiring an eligible provider; c. Update the Compliance screen in the provider’s ICCIS case documenting the CCAP non-compliances for all provider types, using the date the inspection was completed and close program participation in the Application screen due to non- compliance; d. Document the actions in a case note in the provider’s ICCIS case; e. Notify the assigned Licensing Specialist, if a licensed provider is licensed, by sending a copy of the incomplete POC identifying the CCAP regulation violations; and