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if the notice will not be received until after the interview appointment. If the Designee is not able to speak to the provider, a minimum of 5 days must be allowed for the notice to be mailed. a. Child Care Assistance Provider Application Received – Pended Notice is issued to the provider listing all of the information and/or action needed to complete the provider’s application, including the scheduled interview appointment date and time with a clear statement indicating the Designee is to call the provider, and how to contact the office, should the interview need to be rescheduled.

4250-2 CONDUCTING THE INTERVIEW The interview is to be open communication between the Designee and the provider. There are times when additional questions of a more personal nature are required to be asked to help the Designee make the best eligibility determination possible. If there is conflicting or contradicting information received or identified during the interview, the provider is to be made aware of the conflict. Additional questions may need to be asked or the provider asked to provide additional information or verification in order to resolve the contradiction. Interviews will be conducted in person or by telephone based on the preference and location of the provider. The Designee is to use the contracted interpreter service when unable to clearly understand the applicant or whenever requested by the applicant.

During the interview the Designee must:

1. Review the information submitted on the application and all application packet documents with the provider. If the provider reports a change of information submitted in the applicationpacket during the interview, the Designee will include the changed information in their interview case note in the Integrated Child Care Information System (ICCIS). Information which is changed may need additional verification to be submitted and received by the Designee.

2. Identify and discuss any missing or conflicting information onthe application and/or application packet documents.