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If the family responds timely by providing a receipt to the Designee of payment made to the provider for the total amount due in the Child Care Assistance Report of Non-Payment Notice, the family will be mailed a Child Care Assistance - Notice of Change indicating the Non-payment has been paid in full. If the family does not respond or provides information not corroborated by the child care provider, the Designee will forward to the CCPO, a copy of the Report of Family Non-Payment CC80 received from the provider and Child Care Assistance Report of Non-Payment Notice issued to the family and document the action in an ICCIS case note. The Designee will issue a Child Care Assistance Closure Notice with the eligibility end date the last day of the month after applying adverse action.

2. Family Case Closed Prior to Designee Receiving the Report of Family Non-Payment CC80 When the family’s case was closed prior to the Designee receiving the Report of Family Non-Payment CC80 from the provider, the CCPO Eligibility and Benefits Staff will:

a. Ensure the Report of Family Non-Payment CC80 is for the service month prior to the month it was received based on the date stamp;

b. Review the family’s case and ensure the correct unit of care was authorized for the timeframe included on the provider’s Report of Family Non-Payment CC80;

c. Confirm with the provider that the family used care at least one (1) day within the timeframe authorized and the timeframe being reported by theprovider;

d. Determine the amount owed to the provider, if any by: • Confirming the provider’s rates in ICCIS; • Confirming the payment verified to the providerthrough the Payment Options screen in ICCIS; • Subtract the payment amount verified through ICCIS from the total amount identified by the provider for themonth; • Use the bill provided to the family for the month of the non- payment, subtract any payment(s) made by the family identified by the provider for the month. Payments made by the family for the month of the non-payment go towards that month’s charges; and • Other charges billed by the provider must be accrued inthe same month as the Report of Non-payment.