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Both Designees must enter an ICCIS case note documenting the dates and actions taken.
If the new Designee receives a Child Care Assistance Application CC08, Family Report of Change CC37, or other means of notification from a family who is already active in ICCIS and now in the new Designee’s service delivery area, the Designee shall request copies of information used in determining the family’s eligibility from the former Designee’s file, instead of requesting them from the family, to include:
1. Proof of age for children on the application needingcare;
2. Court documents, if any;
3. Verification of incapacitation, if any; and
4. Other documentation needed to establish financial and non- financial eligibility.
The new Designee will assume responsibility for the family’s case upon receipt of the reported change to include Report of Family Non- payment CC80s that have been received, but not acted on. The new Designee will determine whether or not the family changed providers in the month of transfer and if so will contact the child care provider to verify the family gave the provider at least the required ten (10) business day notice to end services.
The new Designee will contact the family, as need, to identify the provider(s) being used for care to be authorized. Care is to be authorized at the same level as in the previous service delivery area unless the family reports a need for increased care. Additional information may be required to support the need for additional care.
The new Designee will cancel and re-issue the Child Care Assistance Authorization documents for both service delivery areas reflecting the family’s new address, new provider as applicable, and the same or increased unit of care.
Copies of the previous authorization(s) are to be stamped “canceled,” and mailed to the family and provider along with the re-issued documents.