Parental complaints
The State shall:
(a)Establish or designate a hotline or similar reporting…#
(a) Establish or designate a hotline or similar reporting process for parents to submit complaints about child care providers;
(b)Maintain a record of substantiated parent complains;#
(b) Maintain a record of substantiated parent complains;
(c)Make information regarding such parental complaints…#
(c) Make information regarding such parental complaints available to the public on request; and