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Attachment #3, 9.01 14. Information provided is tailored to the participant(s) needs/concerns 15. Summarizes what was discussed during contact and encourages behavior change Observing Nutrition Education Contacts: Breastfeeding One-on-One Breastfeeding Education Contact Name/Title: Evaluator: Date: 1. Introduces self 2. Provides an explanation for the nutrition education contact 3. Breastfeeding is promoted by offering breastfeeding materials and information; peer counselor ID card is given if likely to breastfeed 4. Conveys warmth/empathy 5. Uses reflective listening 6. VENA being used: asks participant if they have any questions/concerns about breastfeeding 7. Uses appropriate language level 8. Culturally-sensitive to participant 9. Uses participant’s name 11