Page 9

II. (G). NUTRITION SERVICES

GOAL:

Increase nutrition education for WIC participants by offering new client-

centered approaches to access and deliver information.

OBJECTIVES: 1. Add up to 2 new ways to deliver nutrition education based on participant input.

2. Close 2 critical gaps - in internal (staff) and external (participant) systems in delivering new ways of providing Nutrition Education to participants.

METHODOLOGY: Offer client-centered nutrition education approaches. Offering additional options and flexibility towards the way WV WIC offers Nutrition Education will provide ongoing support and follow-up to reinforce learning and behavior change. Local Agency staff will conduct staff training to ensure all staff understand newly implemented Nutrition Education offered to participants. The Local Agency staff will understand the impact/change to scheduling and utilize appropriate documentation methods in Crossroads. Nutritionists/CPAs can utilize current Nutrition Education inventory, Secret Ingredient Materials, digital Brush Art platform and additional participant and family-centered materials. Nutritionists/CPAs will be provided continuing education opportunities in order to stay up-to-date with the latest research, recommendations and best practices.

EVALUATION: 1. Measure change by running Missed and Refused Nutrition Education appointments.

2. Gather feedback from participants around the FY2025 Nutrition Education Annual Plan by conducting a participant satisfaction survey.

3. Gather feedback on the success and obstacles from Nutritionist/CPAs during Nutrition Education Liaison meetings.

STATUS: This is a new goal.

9 of 9