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II. (D). NUTRITION SERVICES

GOAL:

Local Agency Breastfeeding staff will follow up with 90% of all Pacify lactation calls as defined by attempted contact with the participant as indicated by the Pacify weekly report.

METHODOLOGY: Each agency shall evaluate the weekly Pacify reports sent by the State

Breastfeeding Coordinator and follow up with the participants who made

calls to Pacify lactation consultants.

Follow up contacts will be documented on the Pacify weekly report.

EVALUATION: The percentage will be measured by taking the number of calls made to Pacify that received follow up contact divided by the total number of calls made to Pacify during the reporting period. The Local Agency Breastfeeding Liaison will report the number of calls and number of follow ups made on the mid-year and final breastfeeding reports.

STATUS: Each Local Agency successfully completed meeting this goal except for one agency due to staffing. Local Agency Breastfeeding Liaisons reported an 88-100% follow-up call percentage for their Pacify participants. 100% of calls (10 calls) in Wheeling-Ohio agency were not followed up on due to lack of breastfeeding staff and vacancy in the Breastfeeding Liaison role. Each of the 9 Breastfeeding Liaisons continue to receive detailed weekly Pacify reports shared from the State Agency where they follow up with participants to ensure best practice and continuity of care. This goal is complete and has become a part of regular operations.

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