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I. FOOD DELIVERY CHECKLIST ☒ Limits proxy to a minimum age ☐ Limits proxy assignment to local WIC staff ☐ Proxies are required to show identification card at Food Instrument pick up ☒ Other (specify): Limits the number of proxies.

6. What are the State agency procedures for providing customer service during non-business hours for participant / vendor / farmer inquiries? ☒ EBT toll free number ☐ Other (specify): N/A

7. Special Food Instrument Issuance Accommodations

a. The State agency has established food delivery procedures in cases of natural disaster and emergencies including: ☐ Mailing food instruments ☒ Remote benefit issuance ☐ Direct distribution ☐ Home food delivery ☒ Other (specify): Load one month of benefits onto the EBT card if certification is active.

b. Does the State agency adapt its food delivery system to accommodate the needs of homeless individuals? ☒ Yes

☐ No If yes, please cite and attach policy: I Appendix-E-2.18 Services to Persons Affiliated with Institutions and Homeless Facilities. ADDITIONAL DETAIL – Food Delivery Appendix and/or Procedure Manual (citation): Food Delivery Appendix

D. Food Instrument Redemption and Disposition

1. The State agency system assures 100% disposition of all Food Instruments: ☒ Yes

☐ No If no, specify the circumstances that prevent 100% disposition: Click or tap here to enter text.

2. For EBT systems disposition, does the State agency link the Primary Account Number (PAN) associated with the electronic transaction to valid issuance records? (This can be done by matching the electronic benefit record for the household to redemptions by the EBT card number (PAN) at the aggregate household benefit level.) ☒ Yes

☐ No If no, specify how the State agency ensures disposition for EBT: Click or tap here to enter

9 February 2024