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West Virginia WIC Policy & Procedure 1.26 Effective Date: 3/20/2018 1.26 Security Policy

7 of 12 • Coordinate all equipment and Crossroads related functions with local and site staff. • Coordinate with MIS Supervisory staff the duties of the WIC Equipment Coordinator and give directions to the staff member. • Assist the trainer in developing Crossroads Training. • Developing the ADP Security Policies / Plan along with the WIC/MIS Project Leader and the WIC Equipment Coordinator. • Assist in contingency planning for emergencies at the local level. • Gather Site Surveys and WV WIC Program Site Description form every year from local sites according to policy. • Contact person for local site offices that are moving. • Oversee Equipment Inventory practice of field equipment. • Gather work requests from sites for equipment repairs

c. MIS/WIC Project Leader

• Develop the Security Policies/Plan with the Crossroads Project Manager • Act as WIC Security Officer • Determine system needs and modifications to the Crossroads System and present them to the Crossroads User Group along with the Crossroads Project Manager • Coordinate System Distribution • Solve Complex processing problem with nightly batch processing, as needed. • Work with WIC Admin Staff and Field Users to determine needs. • Determine needs associated with new federal regulations. • Provide needed reports to the Regional Office along with the Crossroads project Manager. • Give direction to WIC Equipment Coordinator and Helpdesk Analysts • Oversee the overall function of all MIS Processes • Ensure that sites are able to serve clients • Coordinate all EBT processing and daily redemptions reconciliation • Coordinate and process ACH payments to the Cap Formula Warehouse. • Develop Crossroads reports as needed • Run reports for the 798, rebates and caseload monthly

d. WIC Equipment Coordinator

• Ensure all servers are successfully backing up on an appropriate level. • Create Telecommunication Change Requests for phone and WAN line changes. • Coordinate equipment purchases along with MIS to post requested computer purchases for approval by WV Office of Technology. • Coordinate moving of computer equipment and network lines at WIC local offices that are moving. • Coordinate the replacement of computer equipment in field offices and state office with the Office of Technology. • Coordinate repairs for equipment that is under warranty with vendors providing the equipment with OT field staff.