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West Virginia Income Maintenance Manual Chapter 9
West Virginia Income Maintenance Manual Page 22 Chapter 9 Client Notification
The DFA-WVW-NL-1 must always be used with the Pre-Hearing Conference and/or a Fair Hearing request form, DFA-FH-1, and the appropriate computation forms. Instructions for completion of the DFA-NL-B (see Section 9.3.2 above) also apply to completion of the DFA-WVW-NL-1. In addition, there is space on the form for the Worker to schedule a good cause interview. The interview must be scheduled for a date that allows the client to attend the interview and to comply with the PRC/SSP requirements before the advance notice period expires. The good cause interview must be scheduled no less than seven calendar days beginning with the date the letter is requested in the eligibility system or with the date a manual letter is sent. If the letter is hand delivered, case comments must be made indicating the date the letter was given to the client. If the good cause interview is scheduled for a date prior to the seven days, the client and the Worker must agree on the date. All other policies and procedures that normally apply to the DFA-NL-C apply to the use of the DFA-WVW-NL-1. See Section 9.3.3 above. 9.3.8 DFA-FH-1, THE PRE-HEARING CONFERENCE AND / OR FAIR HEARING REQUEST FORM The DFA-FH-1 is used to request a Pre-Hearing Conference and/or Fair Hearing and must be used when a DFA-NL-A, DFA-NL-B, DFA-NL-C, or DFA-WVW-NL-1 is issued. If more than one notification letter is sent at the same time, the DFA-FH-1 must be sent with each notification letter. WV WORKS Increase Affects SNAP Example: Mr. Beech experiences a change that increases his WV WORKS benefit amount. His SNAP benefits decrease, solely due to the increase in the WV WORKS benefit. The system prepares a DFA-NL-B to address the increase in WV WORKS and prepares a DFA-NL-C to address the decrease in SNAP and attaches form DFA-FH-1 to both. 9.3.9 DFA-10, APPOINTMENT LETTER The DFA-10 is used to notify the client of the time and place of an appointment. These appointments are usually scheduled for redeterminations. However, the form can be used to notify the client of an appointment when a face-to-face contact is indicated for a case maintenance activity.