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West Virginia Income Maintenance Manual Chapter 9

West Virginia Income Maintenance Manual Page 21 Chapter 9 Client Notification

If, at redetermination, or the time of any other change in client circumstances, it becomes clear that additional information or verification is needed, the DFA-6 is used to notify the client in writing of the needed information and the date by which the information must be received. The DFA-6A is used in addition to the DFA-6 when it is necessary to explain the spenddown process to the client. 9.3.6.A Case Maintenance for All Programs The date entered in the DFA-6 must be at least 10 days from the date the DFA-6 is completed. If the client fails, without good cause, to provide the information by the established date, a DFA- NL-C must be sent to notify the client of the failure and the resulting case action. 9.3.6.B Supplemental Nutrition Assistance Program (SNAP) Redeterminations

The date entered in the DFA-6 must be at least 10 days from the date of the DFA-6. If the information is not available by the date indicated, and the client has not contacted the Worker, the assistance group (AG) is closed or the deduction disallowed. The client must be notified of the denial or disallowance of a deduction by form DFA-NL-B, Notification Letter: Action Taken On The Benefits You Receive From The DOHS. Benefits must not be continued beyond the certification period, unless a redetermination is completed, and the client remains eligible. See Section 1.4. 9.3.6.C Medicaid and WVCHIP Redeterminations All data sources, electronic or otherwise, must be checked before verification is requested for Medicaid. 9.3.7 DFA-WVW-NL-1, NOTICE OF PENDING REDUCTION OF BENEFITS The DFA-WVW-NL-1 is used only for WV WORKS and only when the imposition of a sanction for failure to adhere to the terms of the PRC/SSP is involved.