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West Virginia Income Maintenance Manual Chapter 9

West Virginia Income Maintenance Manual Page 17 Chapter 9 Client Notification

9.3.2.C.1 SNAP The notice must include: • The fact that the SNAP AG is closed, or the benefit amount has decreased; • The date the action becomes effective; • The reason for the action; • The IMM section on which the decision is based; and • Any other action taken. 9.3.2.C.2 WV WORKS The notice must include: • That the benefit is being stopped or reduced; NOTE: If the closure is due to excessive assets, the notification letter must specify the asset limit and the total value counted for all the client's assets.

For Worker-completed letters only, the letter must contain the following statement: "You may request a detailed accounting of the asset calculations used by the DOHS. If you so request, this will be mailed to you within five working days of receipt of your request. You may request this in writing, by phone, or in person." The eligibility system provides a detailed asset calculation with all notices of decision. NOTE: If the SNAP benefits decrease only because of an increase in the WV WORKS payment, the Worker must complete two separate notices, to be mailed on the same day.

1. The DFA-NL-B is used to notify the client of the increase in the WV WORKS benefit amount. 2. The DFA-NL-C is used to notify the client of the decrease in SNAP benefits.

The DFA-FH-1 is attached to the DFA-NL-B and the DFA-NL-C. Appropriate computation forms must also be attached.