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West Virginia Income Maintenance Manual Chapter 9

West Virginia Income Maintenance Manual Page 7 Chapter 9 Client Notification

9.2.4.B Denials The Worker completes the DFA-NL-A by indicating: • The program for which benefits are being denied • The reason for denial • The name of the person whose income, assets, or other circumstances prevent approval • The Manual section on which the denial is based. If the denial is due to excessive assets, the notification letter must specify: • The asset limit • The total value counted for all the client's assets For Worker-completed letters only, the letter must contain the following statement: "You may request a detailed accounting of the asset calculations used by the Department. If you so request, this will be mailed to you within five working days of receipt of your request. You may request this in writing, by phone, or in person." The eligibility system provides a detailed asset calculation with all notices of decision. 9.2.4.B.1 SNAP When the applicant has a Supplemental Security Income (SSI) application pending with Social Security Administration (SSA), the SNAP denial notice must explain the possibility of Categorical SNAP Eligibility if the client’s SSI application is approved. He must be advised to contact the Department of Human Services (DOHS) upon SSI approval. 9.2.4.B.2 WV WORKS If the AG is denied for WV WORKS and a child in the denied AG has an absent parent, the following statement must be shown on the denial letter: "You may still receive help in locating and obtaining support from the absent parent(s) of your child(ren). Please call the telephone number shown above and ask to speak to a Bureau of Child Support Enforcement (BCSE) Worker. You may also write or visit your local DOHS office for help."