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West Virginia Income Maintenance Manual Chapter 7

West Virginia Income Maintenance Manual Page 5 Chapter 7 Verification

• When the Worker must make collateral contact, such as but not limited to, a client’s employer, the Worker must not disclose the client’s status as an applicant/client of a DOHS program. • When the Worker receives information about the SNAP AG during the certification period that requires additional clarification or verification, the Worker may send a DFA-6 or may request, but not require, the client report to the office for an interview. • When the agency receives a Notice of Match Results from the Income Eligibility Verification System that conflicts with case information, and the agency cannot resolve it internally, the client is required to provide independent verification to clarify or confirm the information. 7.2.5 REASONABLE COMPATIBILITY – MEDICAID COVERAGE GROUPS AND WVCHIP ONLY 7.2.5.A Definitions These definitions and provisions apply to all Medicaid and WVCHIP coverage groups. REASONABLE COMPATIBILITY Reasonable compatibility means that information provided by an applicant through self- attestation does not vary significantly, or in a way that is meaningful for eligibility when compared to information obtained through electronic data sources. Under reasonable compatibility, the Worker can require verification documentation only when the difference between the attestation and data source affects eligibility. REASONABLE EXPLANATION The applicant must be given an opportunity to provide an explanation for discrepancies between self-attested information, and information reported by an electronic data source. The Worker must determine if the client’s explanation is reasonable. REASONABLE COMPATIBILITY STANDARD FOR INCOME ONLY The Reasonable Compatibility Standard is an acceptable level of variance between self-attested income and income information obtained through electronic data sources. When the difference between the self-attestation and data source incomes affects eligibility, the reasonable compatibility test is applied by the eligibility system. Refer to 7.2.5.D.