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West Virginia Income Maintenance Manual Chapter 7

West Virginia Income Maintenance Manual Page 4 Chapter 7 Verification

• Persons who fail to attest to or verify citizenship or non-citizen status (requirements vary by program) • Disqualified persons (WV WORKS and SNAP) • Supplemental Security Income (SSI) recipients who would be required to be included in the WV WORKS AG, except for receipt of SSI 7.2.4 WORKER RESPONSIBILITIES The Worker has the following responsibilities in the verification process: • At application, redetermination, and anytime a DFA-6 is used, the Worker must list all required verification known at the time. The Worker should only request additional verification if information provided is incomplete or additional information is necessary to determine eligibility. • If the client is unsuccessful in obtaining information, or if physical or mental limitations prevent his compliance, and there is no one to assist him, the Worker must document attempts to obtain the verification. • The Worker must accept any reasonable documentary evidence as verification and must not require a specific kind or source of verification. Verification may be submitted in person, by mail, by fax, or electronically. • The Worker must not request verification if the case record or other documentation shows that verification has previously been supplied. It may, however, be requested if the verification provided or shown in the Department’s records is incomplete, inaccurate, outdated, or inconsistent with recently reported information. • If the client requests a receipt for verification, one must be provided. • When the client alleges sexual harassment and domestic violence, sexual assault, and stalking, the Worker, in order to ensure the safety of the individual, must never contact the abuser, his relatives, or friends. See Section 7.3.16 for acceptable method of verification in sexual harassment and domestic violence, sexual assault, and stalking situations. NOTE: For SNAP, home visits are made only on a case-by-case basis and not because an AG fits an error prone or other profile. A home visit is used for verification only when documentary evidence cannot be obtained or is insufficient to make an eligibility or benefit level determination.