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West Virginia Income Maintenance Manual Chapter 1

West Virginia Income Maintenance Manual Page 49 Chapter 1 Application/Redetermination Process

When the application is submitted by WV PATH, the date of application is the date it is submitted. When a new DFA-2 or DFA-SNAP-1 is not required, the date of application depends on the situation. See Section 1.4.1, Application Process, above. 1.4.4 INTERVIEW REQUIRED An interview is required when an application form is required. See Section 1.4.1, Application Process, above for situations when an application form is not required. See Section 1.4.5, Who Must Be Interviewed, below about authorized representatives. All individuals who apply for SNAP benefits using any method, are interviewed by phone unless the individual chooses to be interviewed face-to-face. The worker must explain the interview options that are available. When only the name, address and signature are provided a second signature via the CAF must be provided by the SNAP AG prior to benefit issuance. The agency must provide the AG ten days to submit the second signature before the application can be denied. NOTE: When the applicant has completed an in-office interview and there is a technical failure that prevents printing the DFA-2, Form DFA-5 must be signed by the applicant. The DFA-5 is used only in conjunction with an application completed in the eligibility system when the DFA-2 (aka “CAF”) cannot be printed for signature. Completion of the form, with no corresponding application in the eligibility system, does not protect the date of application. Form DFA-RR-1 must also be completed and signed. He must not be required to return to the office to sign the DFA-2 when a DFA-5 has been signed. However, completion of a DFA- 5 alone, without a corresponding application in the eligibility system, does not protect the date of application.