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West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 30 Chapter 21 Low Income Energy Assistance Program (LIEAP)

21.4.10 DETERMINING ELIGIBILITY 21.4.10.A Regular LIEAP Benefits When the client has met all eligibility requirements outlined in Section 21.3 and has complied with the verification instructions in Section 21.4.9 above, the client may be found eligible for Regular LIEAP benefits. Regular LIEAP payments are intended for the primary source of home heating/cooling only, depending on season. In a heating/cooling emergency, however, the payment may be applied to an old bill or to a reconnect and/or deposit to reinstate service, provided the client is guaranteed 30 days of service. The Worker or Supervisor must contact the State LIEAP Coordinator for approval of Regular LIEAP for any other purpose. 21.4.10.B Emergency LIEAP Benefits When the client meets all eligibility requirements outlined in Section 21.3 and has complied with the verification instructions in Section 21.4.9 above, the client may be found eligible for Emergency LIEAP benefits. Emergency LIEAP payments are intended for the primary source of home heating/cooling, as well as for back bills, reconnect charges and/or deposits required to reinstate service, and extra delivery charges, as needed to provide or reinstate service. NOTE: When a client files a complaint and is granted a temporary suspension of a termination a result of a PSC complaint, it does not affect eligibility for Emergency LIEAP and must not be used as a reason to deny an application.

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Page 1754

Official source

West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 30 Chapter 21 Low Income Energy Assistance Program (LIEAP)

21.4.10 DETERMINING ELIGIBILITY 21.4.10.A Regular LIEAP Benefits When the client has met all eligibility requirements outlined in Section 21.3 and has complied with the verification instructions in Section 21.4.9 above, the client may be found eligible for Regular LIEAP benefits. Regular LIEAP payments are intended for the primary source of home heating/cooling only, depending on season. In a heating/cooling emergency, however, the payment may be applied to an old bill or to a reconnect and/or deposit to reinstate service, provided the client is guaranteed 30 days of service. The Worker or Supervisor must contact the State LIEAP Coordinator for approval of Regular LIEAP for any other purpose. 21.4.10.B Emergency LIEAP Benefits When the client meets all eligibility requirements outlined in Section 21.3 and has complied with the verification instructions in Section 21.4.9 above, the client may be found eligible for Emergency LIEAP benefits. Emergency LIEAP payments are intended for the primary source of home heating/cooling, as well as for back bills, reconnect charges and/or deposits required to reinstate service, and extra delivery charges, as needed to provide or reinstate service. NOTE: When a client files a complaint and is granted a temporary suspension of a termination a result of a PSC complaint, it does not affect eligibility for Emergency LIEAP and must not be used as a reason to deny an application.