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West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 29 Chapter 21 Low Income Energy Assistance Program (LIEAP)

must place documentation of the client’s permission in the case record. It is appropriate at this point to remind the client that fraudulent claims could result in loss of future LIEAP benefits. When home energy costs are included in the rent or some other special arrangement exists between the tenant and landlord, a written eviction notice dated and signed by the landlord is sufficient. 21.4.9.E Age of the Head of the Household Verification of the age of the head of the household is also at the Worker's discretion. This information is used solely for statistical purposes and has no bearing on eligibility. 21.4.9.F Customer Account Number The client is required to provide the customer account number. Failure to provide this information will result in denial of the LIEAP application. 21.4.9.G Home Heating/Cooling Payments in Shared Situations Customers who indicate they share a utility meter or bulk fuel tank with another AG in a separate dwelling may qualify for Regular LIEAP. When an Emergency LIEAP client indicates he shares either a utility meter or bulk fuel tank, the Worker must have his Supervisor contact the LIEAP Coordinator at the Division of Family Assistance (DFA) for guidance. In most cases, eliminating the emergency for one will eliminate it for the others sharing the meter or tank, but special circumstances may apply.

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Page 1753

Official source

West Virginia Income Maintenance Manual Chapter 21

West Virginia Income Maintenance Manual Page 29 Chapter 21 Low Income Energy Assistance Program (LIEAP)

must place documentation of the client’s permission in the case record. It is appropriate at this point to remind the client that fraudulent claims could result in loss of future LIEAP benefits. When home energy costs are included in the rent or some other special arrangement exists between the tenant and landlord, a written eviction notice dated and signed by the landlord is sufficient. 21.4.9.E Age of the Head of the Household Verification of the age of the head of the household is also at the Worker's discretion. This information is used solely for statistical purposes and has no bearing on eligibility. 21.4.9.F Customer Account Number The client is required to provide the customer account number. Failure to provide this information will result in denial of the LIEAP application. 21.4.9.G Home Heating/Cooling Payments in Shared Situations Customers who indicate they share a utility meter or bulk fuel tank with another AG in a separate dwelling may qualify for Regular LIEAP. When an Emergency LIEAP client indicates he shares either a utility meter or bulk fuel tank, the Worker must have his Supervisor contact the LIEAP Coordinator at the Division of Family Assistance (DFA) for guidance. In most cases, eliminating the emergency for one will eliminate it for the others sharing the meter or tank, but special circumstances may apply.