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West Virginia Income Maintenance Manual Chapter 20

West Virginia Income Maintenance Manual Page 55 Chapter 20 Emergency and Special Assistance Programs

• WV WORKS The DOHS’s role is to send application packets to clients of the qualifying benefits and to supply the sewer company with lists of clients who have become ineligible for the discount because they are no longer eligible for one of the qualifying benefits. 20.4.3.B Operation Initial application packets have been mailed to the above clients. Application packets are mailed to new and reopened AGs that are approved for at least one of the qualifying benefits. In addition, an application will be mailed to a client upon request if he is a client of a qualifying benefit and has lost or failed to receive his original application packet. If he is not a client of a qualifying benefit, he will receive a notice from the DFA explaining why he is not eligible for the discount. The client completes the application and submits it to the sewer company. The sewer company determines eligibility for the discount and applies the reduced rate to the eligible client’s account. Approved applications are sent by the sewer company to the DFA. Each month, the DFA sends the sewer companies a list of its customers who have become ineligible for the discount because they are no longer receiving a qualifying benefit. The company removes the discount from those accounts. 20.4.3.C Application When the client receives the application, it contains the name and birth date of all eligible persons in the AG, effective date, case number, address, the Social Security Number for the primary person, and a date by which the application should be returned to the sewer company. In addition, a waiver at the bottom of the form must be signed by the payee to allow the DOHS to verify eligibility of the AG for the sewer company. 20.4.3.D Role of the Local Office The local office must: • Refer inquiries about the program from the sewer customers to the DFA.