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West Virginia Income Maintenance Manual Chapter 18

West Virginia Income Maintenance Manual Page 166 Chapter 18 WV WORKS Activities/Requirements

Corrective payments for Support Services and training contracts may be made only under the following circumstances: • The maximum support service payment amount has been exceeded and a promise of payment has been made to a vendor using a BA-67. • Payment made to incorrect vendor and vendor will not return the payment to the Department of Human Services (DOHS). • The local office has been billed for transportation payments for multiple months by the vendor exceeding the current month maximum. • Payment due to Fair Hearing decision. • Transportation payment is owed to the participant for a previous month or months and will exceed the current month maximum. • Payment made to but never received by the participant and the maximum has been or will be reached (Investigations and Fraud Management (IFM) fraud investigation related only). • State Office approved Vocational Training Contract exceeds $600. • Other reason approved by State office. Replacement of Support Services payments to participants must not be made by Supervisors or Case Managers under any circumstances. For any additional situations not listed above, please contact the DFA Family Support Unit.

The DFA Family Support Unit will notify the WV WORKS Supervisor, via email, regarding the approval or denial of the corrective payment.