Page 1583

West Virginia Income Maintenance Manual Chapter 18

West Virginia Income Maintenance Manual Page 165 Chapter 18 WV WORKS Activities/Requirements

18.21 CORRECTIVE PAYMENT PROCEDURES

Corrective payments may be requested by WV WORKS Supervisors for the following: • Support Services for which a participant is eligible. • Training contracts approved by the Division of Family Assistance (DFA) Family Support Unit exceeding $600. The individual for whom the payment is being requested must be enrolled in the case management system at the time the payment is requested. The individual must have been previously enrolled in the activity associated with the request.

The procedure for requesting corrective payments by the WV WORKS Supervisor is as follows: • Email the DFA Family Support Unit with the following information: o Name of participant o PIN number o Type of corrective payment - training contract or Support Service payment type o Payment amount requested o Reason for request/explanation of circumstances The Case Manager must make a full recording regarding the circumstances surrounding the request for a corrective payment. • Place documentation in the participant’s case record. The DFA Family Support Unit may request copies of these documents prior to approval of a corrective payment. Documentation Example: A copy of the bill or receipt for payment, copy of training contract. • Complete case management system actions.

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Page 1583

Official source

West Virginia Income Maintenance Manual Chapter 18

West Virginia Income Maintenance Manual Page 165 Chapter 18 WV WORKS Activities/Requirements

18.21 CORRECTIVE PAYMENT PROCEDURES

Corrective payments may be requested by WV WORKS Supervisors for the following: • Support Services for which a participant is eligible. • Training contracts approved by the Division of Family Assistance (DFA) Family Support Unit exceeding $600. The individual for whom the payment is being requested must be enrolled in the case management system at the time the payment is requested. The individual must have been previously enrolled in the activity associated with the request.

The procedure for requesting corrective payments by the WV WORKS Supervisor is as follows: • Email the DFA Family Support Unit with the following information: o Name of participant o PIN number o Type of corrective payment - training contract or Support Service payment type o Payment amount requested o Reason for request/explanation of circumstances The Case Manager must make a full recording regarding the circumstances surrounding the request for a corrective payment. • Place documentation in the participant’s case record. The DFA Family Support Unit may request copies of these documents prior to approval of a corrective payment. Documentation Example: A copy of the bill or receipt for payment, copy of training contract. • Complete case management system actions.