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West Virginia Income Maintenance Manual Chapter 18

West Virginia Income Maintenance Manual Page 58 Chapter 18 WV WORKS Activities/Requirements

product of the ongoing assessment process is a series of SSPs that reflect the participant’s changing circumstances and tasks that move him toward self-sufficiency. The Case Manager must complete an updated WV WORKS Self-Sufficiency Appraisal Form, DFA-WVW-3A form with the participant during the annual home visit and/or case review. A Bridge to Stronger Families, DFA-WVW-Bridge, is required to be completed or updated during the home visit. The Case Management system must be updated with the responses, including the Family Strengths and Challenge screen. every time the DFA-WVW-3A or DFA-WVW-CCG-2 is reviewed even when there are no changes in circumstances. The Case Manager must also update the PIN comments with the information on the status of the participant. The annual home visit is marked as completed in the case management system when a home visit and DFA-WVW-3A is completed within 60-days of the WV WORKS annual redetermination. The annual home visit does not change when the WV WORKS redetermination is aligned with another program. Types of home visits include but are not limited to a visit within 30 days of application, visits for third and subsequent sanctions, annual home visits, and scheduled and unscheduled visits as needed for case management purposes. 18.7.5.D Missed Appointments Failure, without good cause (see Chapter 14.9), to keep appointments to initiate or continue the assessment process indicates a failure/refusal to cooperate or participate. The Case Manager may provide written notice of the appointment by including it on the initial SSP or by using any approved appointment forms. The written notice may be given to him during the interview or may be mailed. If no record of the issuance of the notice will be shown in the eligibility system or on a signed SSP, the Case Manager must record that such a notice was issued and include the date/time of the appointment. When a letter is mailed scheduling the appointment, the Case Manager must allow no less than seven calendar days. This period begins the day following the date the letter is requested in the eligibility system or when a manual letter is sent. When an appointment is scheduled in writing and the applicant misses the appointment, a sanction may be imposed without making a second appointment, unless the applicant has good cause or contacts the Case Manager to reschedule the appointment. When an appointment is unscheduled, a sanction may not be imposed for failure to be available. Instead, the Case Manager must schedule a second appointment in writing. Failure, without good cause, to keep the second appointment or reschedule it results in a sanction.