Page 130
West Virginia Income Maintenance Manual Chapter 1
West Virginia Income Maintenance Manual Page 97 Chapter 1 Application/Redetermination Process
The Worker must approve, deny or withdraw the application within 30 days of the date of application.
1.5.9 AGENCY TIME LIMITS By the 10th working day following the date of the initial contact when a client expresses an interest in applying for WV WORKS, the Worker must have completed all of the following duties. The initial contact by the client may be in person or by telephone to start the 10-day period. • Receipt of the DFA-2, online application, or DFA-RFA-1. This must be completed prior to orientation and prior to completion of the PRC; and • The client’s orientation, when it appears the AG will be eligible; and • The initial SSP negotiation, when it appears the AG will be eligible; and • The applicant must complete the Drug Use Questionnaire, DFA-WVW-DAST-1. The Worker must complete an individual orientation session when the next scheduled group orientation session is after the tenth working day. NOTE: Any individual who refuses a Drug Use Questionnaire or a drug test is ineligible for WV WORKS assistance. He becomes a non-recipient work-eligible individual and may still receive WV WORKS for the other members of the household who are otherwise eligible. During the period of ineligibility, he must choose a protective payee who has successfully completed the DFA-WVW-DAST-1 for the WV WORKS benefit for the other members of the WV WORKS AG. Any individual that has had their benefits suspended and has not designated a protective payee for the benefits must be referred to Children & Adult Services. EXCEPTION: Application processing shall not be delayed beyond required processing time limits when verification is required to prove an individual who was convicted of certain felonies is complying with the terms of their sentence. See 3.2.1.B.3. If this verification is not received timely, the worker should process the application without consideration of the individual’s felony and compliance. This should be reevaluated at redetermination.