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West Virginia Income Maintenance Manual Chapter 11

West Virginia Income Maintenance Manual

Page 3 Chapter 11 Benefit Repayment

11.2.2 PROCEDURES FOR ESTABLISHING SNAP CLAIMS The following are procedures the IFM investigative staff must perform to establish a claim against the AG: • Accept all referrals regarding potential SNAP overissuances • Review the case record and data system information • Obtain third-party verifications to support allegations • Identify the month(s) for which the claim is to be established • Classify the claim as UPV or potential IPV • To determine the amount of overissuance use the calculation and instructions found in IMM 4.4.3.C • Establish an IPV by obtaining the client's waiver of, or presenting evidence at, an Administrative Disqualification Hearing (ADH) or IPV, or through court action • Notify the AG of the overissuance • Initiate and monitor collection activity on the claim • Complete the appropriate screen in the eligibility system, which issues notification of disqualification • Notify the Worker to initiate the disqualification 11.2.3 IDENTIFYING THE MONTH(S) FOR WHICH CLAIMS ARE ESTABLISHED The number of month(s) for which claims are established depend on whether it is an IPV or UPV. 11.2.3.A UPV Claims There are two types of UPVs—client errors and agency errors. A UPV claim may be established when: • An error by the Department of Human Services (DOHS) resulted in the overissuance • An unintentional error made by the client resulted in the overissuance