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West Virginia Income Maintenance Manual Chapter 11
West Virginia Income Maintenance Manual
Page 1 Chapter 11 Benefit Repayment
11.1 INTRODUCTION The Department of Human Services (DOHS) is responsible for accurately determining the client's eligibility for the Supplemental Nutrition Assistance Program (SNAP), the former Aid to Families with Dependent Children/Unemployed Parent (AFDC/U) program, WV WORKS, Child Support Incentive (CSI), Temporary Assistance for Needy Families (TANF) program, WV WORKS School Clothing Allowance (SCA), West Virginia School Clothing Allowance (WVSCA), and Medicaid. When it is discovered that excess benefits have been issued, corrective action must be taken. Investigations and Fraud Management (IFM) consists of three units whose primary functions are to assist with program integrity and to recover overissued benefits resulting from Departmental error, client error, or client misrepresentation. The material that follows, when used in conjunction with the eligibility system user guide provides detailed instructions for repayment and corrective procedures for all programs. For corrective action related to underpayments, See Chapter 10.