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West Virginia Income Maintenance Manual Chapter 11

West Virginia Income Maintenance Manual

Page ii Chapter 11 Benefit Repayment

11.2.8.A Time Limits to Establish Claims ........................................................................13 11.2.8.B Status of Claims ...............................................................................................13 11.2.8.C Notification of Delinquent Payments .................................................................13 11.2.8.D Receipts ...........................................................................................................14 11.2.8.E Action Required When a Client Moves .............................................................14 11.2.8.E.1 Clients Moving Out of West Virginia ...........................................................14 11.2.8.E.2 Clients Moving from Another State to West Virginia....................................14 11.2.8.F Repayment of an Overpaid Claim .....................................................................14 11.2.8.G Effect of Bankruptcy .........................................................................................15 11.2.8.H Effect of Expunged EBT SNAP Accounts .........................................................15 11.3 CASH ASSISTANCE CLAIMS AND REPAYMENT PROCEDURES ..........................16 11.3.1 REFERRAL PROCESS ...........................................................................................16 11.3.2 PROCEDURES FOR ESTABLISHING CASH ASSISTANCE CLAIMS ....................17 11.3.3 IDENTIFYING THE MONTH(S) FOR WHICH CLAIMS ARE ESTABLISHED ..........17 11.3.3.A Agency Errors ..................................................................................................18 11.3.3.A.1 Failure to Take Prompt Action ....................................................................18 11.3.3.A.2 Computation Error ......................................................................................18 11.3.3.B Client Errors .....................................................................................................18 11.3.3.C Fraud Claims ....................................................................................................18 11.3.4 FACTORS AFFECTING THE AMOUNT OF THE CLAIM ........................................19 11.3.4.A Redirected Child Support .................................................................................19 11.3.4.A.1 Recoupment of Total WV WORKS Payment ..............................................19 11.3.4.A.2 Recoupment of Partial WV WORKS Payment ............................................19 11.3.4.B Determining the First Month of Ineligibility ........................................................20 11.3.4.C Corrective Payments Due the AG .....................................................................21 11.3.5 COLLECTING THE CLAIM......................................................................................21 11.3.5.A Collection Priority .............................................................................................22 11.3.5.B Claim Notification .............................................................................................22 11.3.5.B.1 Client and Agency Claims...........................................................................22 11.3.5.B.2 Fraud Claims ..............................................................................................22