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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page 41 Chapter 10 The Case Maintenance Process

Recipients of federal benefits, such as RSDI, SSI, Black Lung, or VA Benefits, may receive periodic cost-of-living adjustments (COLA). RSDI/SSI increases are handled in accordance with instructions in Appendix A of this chapter. All other federal benefit cost-of-living adjustments are treated as any other change. 10.5.7 CORRECTIVE PROCEDURES 10.5.7.A Correcting the Benefit Amount Prior to issuing a corrective payment, the Worker must determine if the AG owes an overpayment. If so, the corrective payment must be offset by the amount of the overpayment. See Section 11.3. DCA payments must not be used to offset an overpayment. 10.5.7.A.1 Underpayments A corrective payment is made to the client when he did not receive a benefit for which he was eligible, or the amount he received was less than that to which he was entitled. The amount of the corrective payment is the difference between the benefit the client received and the amount he was entitled to receive over the period involved. For current clients, or persons who would have been eligible had the error causing the underpayment not occurred, the corrective payment is made when it is discovered. It does not matter when the error occurred or who was at fault. For inactive clients, the corrective payment is made when it is discovered, no matter who was at fault. Corrective payments are made to active and inactive recipients in the eligibility system. When a corrective payment is used to offset an overpayment, due to fraud or an intentional client error, the amount offset is counted as SNAP income, if the corrective payment would NOTE: A corrective payment for an addition to the AG is made only for the time the new AG member was eligible to be included, but was not.