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West Virginia Income Maintenance Manual Chapter 10

West Virginia Income Maintenance Manual Page 24 Chapter 10 The Case Maintenance Process

All Other Changes Example 3: An AG reports an income decrease of $30 on May 28. The AG’s next issuance is due on June 4. Benefits will increase and the change is effective for July. All Other Changes Example 4: Same as above, but the change was reported on May 24. The next issuance date is more than 10 days after the date the change was reported, so the change will be effective for June. 10.4.3.B Decrease in Benefits When the reported change results in a decrease in benefits, the change is effective the following month, if there is time to issue advance notice. If not, the change is effective two months after it occurs. No claim is established unless the client failed to report in a timely manner, and this is the only reason the change could not be made within 13 days for the advance notice period. See Chapter 11 for benefit repayment. 10.4.4 OTHER TYPES OF CHANGES 10.4.4.A Changes in Case Name The case may be changed from one valid payee to another valid payee at the request of the individuals involved or when a change in circumstances requires it. This includes, but is not limited to, marriage, divorce, or when the payee leaves the home. There are three types of primary EBT cardholders: • Primary person (PP) • Legal guardian (LG) • Protective/Substitute payee When the Worker changes the primary cardholder, the existing EBT card is deactivated. This includes a change from one type of primary cardholder to another. The EBT benefits cannot be accessed until the new card is received. This occurs even when the Worker changes the primary cardholder back to the original cardholder on the same day.