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Child Care Subsidy Policy October 1, 2024 89 8.7.2.4. Providers who repeatedly bill for days more than the certificate allowance shall be called in for retraining on the child care certificate provisions after the second warning. 8.8 Corrective Action Plans A Corrective Action Plan is used when a subsidy program non-compliance exists. This type of corrective action plan is issued by the CCR&R agency. Child Care Providers will from time to time make errors in completing Requests for Payment or accidentally breach the service agreement. Occasional minor mistakes are not grounds for closure. However, consistent unwillingness or inability to comply with appropriate Request for Payment and Sign in and Out procedures, or the terms of the service contract should be addressed with a corrective action plan. 8.8.1 Elements of a Corrective Action Plan. A corrective action plan states how the provider will correct the violation(s), how the provider will assure it will not recur, and who is responsible for implementing and monitoring the plan. A corrective action plan must contain the following information: 8.8.1.1 A statement indicating what correction(s) needs to be made. This could be either in a physical area of the home, or, in the case of subsidy system violations, in the areas of billing or breaches of the provider contract. 8.8.1.2 A statement as to how the corrective action will be accomplished, to remedy the violation(s). 8.8.1.3 A statement as to what measures will be put into place or systematic changes made to ensure that the violation(s) will not recur; or 8.8.1.4 A statement as to what interim measures will be put in place until systematic changes are made to ensure that the violations will not recur. 8.8.1.5 A statement indicating when the specific corrections and systematic changes will be made (within a reasonable period, relative to the seriousness of the violation). 8.8.1.6 A statement as to who (name, title of position) is responsible for monitoring the corrective actions. 8.8.1.7 A statement as to who (name, title of position) is responsible for completion of the corrective action plan and what systems will be put in place to ensure that the violation(s) are corrected and will not recur. 8.8.2 Procedures for Corrective Action for Child Care Resource and Referral Staff. When child care providers participating in the subsidy program violate the terms and conditions of the provider service agreement, other agreements, and/or billing requirements, it may be necessary to place the provider on a Corrective Action Plan.