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Child Care Subsidy Policy October 1, 2024 75 7.3.6. When all children are entered, click on submit for approval. This sends the payment request to the CCR&R supervisor who approves the payment. 7.4. Payment Processing Generally, on Thursdays a computer file with information on all entered payments is sent to the State Auditor’s Office. 7.4.1. Paper Check Processing: The Auditor’s office writes the checks and returns them to the DoHS Finance office for mailing. Checks are generally mailed within 3 to 5 days after the tape is submitted to the Auditor’s office. State holidays may delay checks. 7.4.2. New providers who attend orientation are urged to apply to the State Auditor’s office for Direct Deposit of payments Providers whose payments are made through Direct Deposit will not receive a check stub with details of payment but may access detail on payments at the PATH website at: 7.5. Direct Deposit CCR&R staff shall inform all new providers about the process for Direct Deposit of their child care payments into a checking or savings account. Providers shall be given a copy of the ECE- CC-27, which contains information about Direct Deposit and PATH Plus and a Direct Deposit Authorization form. Providers apply using their eight-digit PATH provider identification number. Providers with multiple identification numbers must submit an application for each ID number. Completed authorization forms are to be sent to the: WV State Auditor’s Office Electronic Payments Division Building 1, Room W-125 Charleston, WV 25305 OR Faxed to 304-558-4376 If providers have questions about Direct Deposit, they may contact the WV State Auditor’s Office at: 1-800-500-4079 or 1-304-558-2251. 7.6. Responding to Payment Inquiries and PATH 7.6.1. Payment Inquiries. CCR&R staff shall respond promptly to providers who inquire about payments. Staff shall review PATH data and provider files and discuss with the provider any reasons for the delay and action needed/planned to correct the problem. If the delay is not the result of provider or worker error, the CCR&R shall contact Division of Early Care and Education clerical or field consultant staff. The Division of Early Care and Education will investigate and notify CCR&R and DoHS staff about any problems. The CCR&R staff shall relay this information to any providers who inquire about payment delays.