Administration; contracts.
The department may enter into a contract with any financial institution, as defined in s. 705.01 (3), or other fiscal intermediary to administer a program to deliver benefits to recipients by an electronic benefit transfer system. The contract shall require the contractor to do all of the following:
(a)#
Provide training on the use of the electronic benefit transfer system to the persons enumerated in sub. (4) (a).
(b)#
Provide ongoing assistance, on a 24-hour basis, on the use of the electronic benefit transfer system.