A contract under par. (a) shall provide all of the following: 1.
(1)#
That the multicounty consortia shall be responsible for all of the following administrative functions related to income maintenance programs: a. Operating and maintaining a call center. b. Conducting application processing and eligibility determinations. c. Conducting ongoing case management. d. Providing lobby services.
(1)(a)#
Operating and maintaining a call center.
(1)(b)#
Conducting application processing and eligibility determinations.
(1)(c)#
Conducting ongoing case management.
(1)(d)#
(2)#
That the department and multicounty consortia shall cooperate to provide the following administrative functions related to the income maintenance programs: a. Conducting subrogation and benefit recovery efforts. b. Participating in fair hearings. c. Conducting fraud prevention and identification activities.
(2)(a)#
Conducting subrogation and benefit recovery efforts.
(2)(b)#
Participating in fair hearings.
(2)(c)#
Conducting fraud prevention and identification activities.
(3)#
That the department will reimburse a multicounty consortium for services provided under the contract using a method determined by the department.