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Revised: August 2025 Subject Policy Note Requirement Updates to Unextracted Applications 7.3.3 Explain why a “Submitted” application was changed to “Pending.” Denied in Error and Extracted (Reinstate the Application) 7.3.4 Explain the error. Errors Which do not Affect the Benefit(s) 7.3.6.1 Describe the corrected information and the impact to the application. Errors Which May Affect the Eligibility/Benefit(s) 7.3.6.2 When neither benefit is affected by more than $30, provide the correct information and explain the benefit calculation results. Errors Which May Affect the Eligibility/Benefit(s) 7.3.6.2 If either or both benefits are affected by more than $30, explain why the application is being corrected. Errors Which May Affect the Eligibility/Benefit(s) 7.3.6.2 For overpayments made to bulk fuel vendors, if the correction can be made before the vendor has delivered the fuel, document when vendor was contacted and verified that the customer balance is sufficient to cover the overpayment. Errors Which May Affect the Eligibility/Benefit(s) 7.3.6.2 Explain how it was determined who is responsible to pay back overpayments and how vendor was notified. Errors Which Affect Wx 7.3.6.3 Fully document the situation. Deceased Individual 7.3.8 Indicate how the agency learned of this information. Deceased Individual 7.3.8 If deceased status is changed to not deceased, document the change of the status. Deceased Individual 7.3.8 If a paper application is received with a household member who is now listed as deceased, document that an individual listed on the application is now marked deceased. Automated Applications: Change in Household Composition or Income 7.4.2 Explain what was changed (household members or income) and why. Automated Applications: Change in the Address (Moved) 7.4.3 Document why the fuel account was still active during the automated application process. Explain the household changes that occurred. Crisis Paid to Wrong Account 7.5.2 Indicate the date the request was made to the vendor to transfer the benefits.