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July 1, 2026

89 For processing instructions related to running eligibility with dates for Wisconsin Shares, see Process Help Section 16.1.

Note: For ongoing cases that fail to verify earned or unearned income, running with dates will not cause the Assistance Group (AG) to fail (see 7.9.2).

This section last updated 7/1/2026

Chapter 12 Case Comments

Section 12.1 Eligibility Comments Eligibility-related case comments must describe information from any contact with a parent that is relevant to their case. This includes applications, renewals, and reported changes. CWW provides comment boxes on several of the eligibility-related pages and a Case Comments page where all case comments are recorded.

The following information must be documented in case comments or comment boxes: • A summary of the interview at initial application and eligibility renewal, including a description of any outstanding verification requirements (see 3.3 and 3.8) • Missed appointments and unsuccessful attempts to contact the parent for a telephone interview (see 3.3) • Eligibility determination details when an eligible child is added to the case and the renewal date is extended (see 3.5.1) • The supervised living arrangement of a parent who is under the age of 18 and residing in an independent living arrangement that is approved by a licensed or public child welfare agency and supervised by an adult (see 4.2 and 5.1.2.1) • The local agency’s determination that participation in basic education, postsecondary, or online basic or postsecondary education will facilitate the individual’s efforts to maintain employment (see 5.1.2.2, 5.1.2.3, and 5.1.2.4) • When a parent is in an Activity Break Period and an eligible child is added and the TBRK is extended to the new renewal date (see 5.3.1.2) • Entry of an Activity Break Period following a reported permanent loss of or temporary break in approved activity (see 5.3.3) • The verification that was received demonstrates the family exceeds the liquid asset limit (see 6.5) • The receipt of any form of verification that appears questionable or falsified (see 7.6) • The justification for applying the self-declaration for new employment policy (see 7.8.1)