Page 166

July 1, 2026

165 • Establish all parent overpayments in the Benefit Recovery Investigation Tracking System (BRITS) • Mail notices informing the parent of the overpayment (see Appendix VII – Client Sanctions)

This section last updated 7/1/2026

Section 22.1.1 Parent Repayment Agreement Parents who have received an overpayment notice must complete and sign a Repayment Agreement (RPA). Parents must make a repayment schedule by contacting the Public Assistance Collection Section (PACS).

If multiple individuals are jointly liable for an overpayment, each will receive a separate RPA; however, an individual and their spouse may both sign one (1) RPA. Each liable individual is responsible for the debt until it is repaid in full.

All RPAs and payments from parents must be sent to the PACS at:

PACS P.O. Box 8938 Madison, WI 53708-8938

Local agencies must send any check payments received for an overpayment to the PACS. If a local agency receives a cash payment, the local agency must transmit the funds to the PACS by depositing the cash and making a check payable to the PACS for the amount of the payment.

This section last updated 10/1/2023

Section 22.2 Provider Overpayment Recovery The department establishes and collects all child care provider overpayments. Providers can complete a Repayment Agreement (RPA) and make a repayment schedule by contacting the Department of Children and Families (DCF) Bureau of Finance.

This section last updated 10/1/2023

Section 22.2.1 Provider Repayment Agreements If multiple persons are jointly and severally liable for an overpayment, each will receive a separate Repayment Agreement (RPA); however, an individual and their spouse may both sign one (1) RPA. Each liable individual is responsible for the debt until it is repaid in full; therefore, if one (1) liable individual misses a payment or becomes delinquent, the other individual is still responsible for the debt.