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July 1, 2026

163 When a change is made to a current month’s authorization or for a past month using PLBC, an updated Quarterly Subsidy Authorization Notice is generated that day and will include an additional section listing the details of the change.

This section last updated 10/1/2023

Section 20.2 Provider Letters A Wisconsin Shares Child Care Provider Letter is mailed to providers on the last business day of each month. The authorization information letter includes the following information: • The child’s name, date of birth, and the start and end dates of all current and future authorizations • Any backdated authorizations added since the last notice was sent • Any authorizations that were deleted or ended by the agency worker or the system, and that were previously listed in an earlier notice

The letter also specifies when authorization dates have been changed.

The Wisconsin Shares Child Care Provider Letter does not include payment or authorized hours information. This information is confidential and must not be disclosed to the provider (see 14.6).

This section last updated 10/1/2023 Chapter 21 Fair Hearings

Section 21.1 Parent Appeals Parents have the right to appeal decisions made regarding their case, including but not limited to: • Overpayments, including the determination, amount, lien/levy action, or certification to the Department of Revenue • Denial of an application in whole or in part • Failure to act on an application within 30 calendar days • Reduction, suspension, or termination of child care subsidy payments • The determination of the amount and initial eligibility date of receipt of child care subsidy payments, including registration fee amounts and denials • Denial of a request for a hardship authorization (see 17.3.1) • Issuance of an Intentional Program Violation (IPV)