12.2.5 Fact Finding Review

The Fact Finding Review is an informal process to resolve disputes. It permits the Petitioner An individual requesting a Fact Finding or Departmental review. and W-2 agency to present information regarding the action or inaction in dispute.

When a W-2 agency receives a request for a Fact Finding Review, The agency must:

Date stamp the request for the Fact Finding Review on the date the request was received;

Notify the petitioner via the Fact Finding Review Appointment Notice (10782) of the time, place, and date of the scheduled Fact Finding Review appointment within three working days after the date the request for Review is received by the agency;

Hold the Review within eight working days of receiving the request; and

Reschedule the Fact Finding Review If any party requests that the Fact Finding Review be rescheduled and has a reasonable reason for the request*.

*The Fact Finder is responsible for determining the reasonableness of the request to reschedule.

A recording of the Fact Finding Review is recommended. All participants must be informed of the recording.