11.5.2.1 Exploring Potential Barriers

W-2 informal assessment policy requires FEPs to conduct ongoing informal assessments, which includes the need to work together with participants to identify any underlying causes of nonparticipation and provide individualized support to help them overcome barriers to participating in W-2 activities. (See 11.1 )

Before closing a case for noncooperation, the FEP must complete and document completion of, in WWP Wisconsin Work Programs through detailed PIN comments and on WWP pages where appropriate, the following three steps:

Work together with participants to identify any underlying causes of nonparticipation, including unidentified barriers or other good cause reasons for failing to cooperate. (See 11.1 )

Provide individualized support to help address the barriers that may have caused the noncooperation.

Record all participation data in the W-2 Participation Calendar in WWP prior to determining ineligibility and completing case closure.