4.1.5.1.3 State Online Query Internet Process
The SOLQ-I State Online Query Internet Process DX Data Exchange is a web service that is initiated during intake, review, person add, and program add driver flows from the CWW CARES Worker Web General Case Information page. The SOLQ-I DX requests SSN Social Security Number , SS Social Security income, and SSI Supplemental Security Income income information from the Social Security Administration. The SOLQ-I requests information for all W-2 Group members who have a valid SSN (Verification Code V, C, or W) on the CWW Household Members page. If an individual’s SSN is verified and Social Security income or SSI income exists, CWW automatically updates the information on the CWW pages before the FEP gets to the page in the driver flow, unless there is a discrepancy.
Similar to the UIB data exchange process, if the SOLQ-I data exchange cannot update the SSN, Social Security, or SSI information, a discrepancy occurs. The FEP Financial and Employment Planner must resolve the discrepancy before running eligibility and confirming W-2. (See 4.1.5.2 ) If there is a discrepancy, the Benefits Received page displays a message notifying the FEP that SOLQ-I was either successful or unavailable.