AVS results

Financial staff must contact the applicant or recipient and give them the opportunity to provide the needed information to resolve a discrepancy and determine ongoing eligibility when AVS returns information that indicates:

Inconsistent withdrawals during the look-back period (for LTSS programs with a transfer look-back period).

Bank accounts that are over the resource standard.

Accounts not listed on the application, or disclosed during the interview (if an adverse action may be necessary).

Any other questionable information.

Financial eligibility staff cannot deny or terminate a case based solely on the information received from AVS or LexisNexis. Alternate verification must be requested.

If the client is ineligible due to transfers in the 60-month look-back period, determine if there is eligibility for another medical program without a look-back period:

S-series AH if client is resource eligible

HWD if the client is disabled and working

TSOA eligibility

At application or eligibility review, once AVS results are received, document the client's resources in ACES.

Once results are reviewed in the portal and documented in ACES, the AVS case must be closed in the portal using closed/withdrawn.