1. The pre-hearing meeting (PHM) ensures that hearings are held only in cases that cannot be resolved under current policy. 2. The (PHM) is not designed to take the place of an administrative hearing. It is an opportunity for the client and/or their representative and the Administrative Hearing Coordinator (AHC) to clarify the issue for hearing, correct errors and make agreements. 3. The PHM is not mandatory and does not need to be lengthy or formal. 4. The PHC can be held by telephone or in person. 5. The client has a right to decline a PHM.

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