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Vermont Department for Children and Families Economic Services Division All Programs Rules 2013 Case Records 2013 Case Records (12/01/1974, 74-116) Permanent written records, essential to continuing operation of any organization, include individual case records containing the following: A. Application(s) for assistance and/or benefits provided under department programs. B. Factual data, supporting eligibility findings, including, but not limited to: 1. Documentation of verification of information submitted and any supplementary investigation of eligibility factors. 2. Budgetary computations. 3. Eligibility decisions. 4. Payment authorizations. C. Copies of all correspondence with and concerning applicant(s), including, but not limited to, notices of case decisions. Case information may contribute in statistical or other general terms to material needed for planning, research, and overall administration of department programs. Individual case data shall, however, be held in confidence under department regulations limiting disclosure of such information identifying a specific applicant/recipient. Retention of records shall be subject to federal and state requirements for audit and/or review.